Jen Hong Kong By Shangri-La Interior photoJen Hong Kong By Shangri-La Amenities photoJen Hong Kong By Shangri-La Exterior photo
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From87US$ /night
Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

508 Queen'S Road West, Western District, Hong Kong, China
-
Near Victoria Harbour
Great
8.2
8.7
/10
4.5
4.3
/5

Amenities

Jen Hong Kong by Shangri-La offers a rooftop swimming pool and a 24-hour gym. Guests can enjoy access to the Horizon Club Lounge for added privacy and services. The hotel also provides a range of wellness options for relaxation and rejuvenation.

Rooms

Well-appointed rooms at Jen Hong Kong are designed with functional comfort in mind. Each room provides breathtaking views of Victoria Harbour, allowing guests to appreciate the city's skyline. Select rooms include additional amenities for a more tailored experience.

Location

Situated in the Kowloon district, the hotel is conveniently located near key attractions and public transportation. It is within walking distance to the vibrant Nathan Road, which offers shopping and dining. Easy access to the MTR stations allows for seamless exploration of Hong Kong.

Family-Friendly Amenities

The hotel accommodates families with children by allowing complimentary buffet meals for two children aged six and under. When accompanied by a dine-in adult, children can enjoy diverse dining options at the all-day dining venues. This family-friendly policy adds value for guests traveling with young ones.

Dining

The hotel's all-day dining venues offer a variety of international cuisines to suit all tastes. Guests can savor both local and international dishes prepared by skilled chefs. The culinary offerings ensure satisfying dining experiences throughout the day.

Highlights

Location: Situated in the Kowloon district, conveniently located near key attractions

Family-Friendly Amenities: Complimentary buffet meals for two children aged six and under

Rooms: Well-appointed rooms with breathtaking views of Victoria Harbour

Dining: All-day dining venues offer diverse international options

“The hotel benefits from its location in Hong Kong's Western District, close to the HKU MTR station. I think that the Malaysian and Singaporean cuisine offered at Café Malacca is a standout feature. Also, the rooftop pool offers striking views.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Harbourscape Twin Bed
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
Superior Twin Room City View
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
Cityscape King Bed
2 persons
230 sq. feet 
1 King-size bed
Shower
Air conditioning
Mountain Club Twin Bed
2 persons
230 sq. feet 
2 Single beds
Shower
Air conditioning
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Café Malacca invites guests to savor the vibrant flavors of Malaysian and Singaporean cuisine in a family-friendly, modern setting. Whether dining with loved ones or relaxing after a day of exploration, this restaurant offers a delightful culinary escape that embraces the essence of street-style dishes.
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo

Café Malacca

Malaysian and Singaporean street-style cuisine
Ambiance
A modern space that combines casual warmth with family-friendly vibes, perfect for gatherings or cozy meals.
Key Offerings
Signature dishes highlight the rich aromas and spices characteristic of Malaysian and Singaporean fare, allowing guests to indulge in authentic meals that transport them to vibrant street markets.
Reservation
Recommended.
Hours vary.

Location info

508 Queen'S Road West, Western District, Hong Kong, China
Map view
508 Queen'S Road West, Western District, Hong Kong, China
Nearby
Shopping Area
The Westwood
1300 ft
Restaurants
Treasure Lake Seafood Restaurant
200 ft
Hill Road
No Milkshake No Life
400 ft
31-37 Hill Road Shop A
Hey Hey Kitchen
300 ft
Shop D
Cellar Door Wine & Tapas Bar
500 ft
G/F
Artisan room
700 ft
G/F
Jiang's Hunan chef
600 ft
G/F
Meeting Point Restaurant & Bar
500 ft
Shop 15-22
The Big Bite Flame Grill
900 ft
G/F
Teakha
1100 ft
G/F
Explore Hong Kong
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Lo Pan Temple
Lo Pan Temple
8 minutes' walk
Lo Pan Temple showcases intricate decorations and is dedicated to the patron of Chinese carpenters, offering an insightful cultural experience.
Man Mo Temple
Man Mo Temple
20 minutes' walk
Man Mo Temple is a historic site honoring the gods of literature and war, well-known for its captivating incense coils and serene ambiance.
Western Market
Western Market
20 minutes' walk
Western Market is a charming Edwardian structure known for its local shops and cultural food stalls, making it a delightful shopping experience.
Victoria Peak
Victoria Peak
40 minutes' walk
Victoria Peak offers stunning panoramic views of Hong Kong, accessible via a scenic hike, perfect for photography and nature lovers.
Sunset Cruise
20 minutes' drive
A sunset cruise in Victoria Harbour provides breathtaking views of the skyline, with options to book dinner packages onboard.
Hiking at Victoria Peak Garden
20 minutes' walk
Hiking at Victoria Peak Garden offers well-maintained trails and scenic views, ideal for outdoor enthusiasts and nature seekers.
Yoga at the Park
20 minutes' walk
Yoga sessions at Sun Yat Sen Memorial Park take place surrounded by greenery, providing a refreshing space for relaxation and wellness.
Treasure Lake Seafood Restaurant
Treasure Lake Seafood Restaurant
1 minute' walk
This restaurant features a seafood-centric menu with fresh catches daily, enjoyed in a casual setting, perfect for family dining.
Cellar Door Wine & Tapas Bar
Cellar Door Wine & Tapas Bar
2 minutes' walk
Cellar Door offers an inviting ambiance with an extensive wine selection and delectable tapas, ideal for couples and social gatherings.
Hey Hey Kitchen
Hey Hey Kitchen
1 minute' walk
A cozy dining spot featuring local specialties and international dishes, with a friendly atmosphere suitable for casual dining.
Theatre at Westwood
5 minutes' walk
Westwood features an array of cinematic offerings, including international films and local productions, with a lively ambiance.
Live Music at Cellar Door Wine & Tapas Bar
2 minutes' walk
Cellar Door hosts live music events weekly, creating a vibrant atmosphere for guests seeking a fun night out or casual gatherings.
Getting around
City Centre
Hong Kong8 min  ·  3.2 mi
Airports
Hong Kong H K Heliport (HHP)16 min  ·  6.4 mi
Chek Lap Kok (HKG)54 min  ·  22.4 mi
Train
MTR Hong Kong Station29 min  ·  1.5 mi
Underground
HKU4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site (reservation might be needed) at HKD 350 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of HKD 238 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean
Year renovated:
2008
Number of floors:
28
Number of rooms:
179
Former name
Traders Hotel, Hong Kong

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
Jen Hong Kong enjoys a convenient location near the HKU train station, with the Whitty Street tram stop also a short walk away. Guests appreciate being surrounded by eateries, including dim sum and Hong Kong-style cafes. Many rooms offer amazing harbor views, and some have noted the unique bathroom layout with separate toilet and shower areas, while a few guests found the layout less desirable. The rooftop pool is a definite highlight, providing a breezy escape.
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Review score
Based on 741 verified reviews
8.5/10
Great
90%
Recommend
Free Wi-Fi
9.1/10
Location
9.0/10
Breakfast
7.9/10
Value for money
7.9/10
Pros
Convenient location
Exceptional service
Room design
Easy MTR access
Cons
Stained furniture
Shower facilities
Guest reviews
based on 741 reviews
8.5/10
based on 1420 reviews
8.2/10
Christian from Germany
Family with children
Superior Twin Room City View
3 nights in November 2025
|
Reviewed:January 11, 2026
9/10
helpful laundryconvenient locationbasic amenities
The hotel has a same-day laundry service , and this was very helpful. The location is next to the HKU MTR station , and that makes it easy to travel around the island. There were basic amenities available in my room , a superior twin room city view.
The hotel is located in a busy area , so it can be challenging to find a clear pick-up spot when arriving by car.
0 Helpful
Christoph from Germany
Single
Club Suite
4 nights in November 2025
|
Reviewed:December 20, 2025
6/10

adequate location, SOME Disappointments

close mtroutdated roommusty smell
the hotel sits very close to the mtr station, a plus.
My room was quite tired and outdated. The photos online made it look more modern. the bathroom design felt strange too. You basically walk through it to get to the rest of the room. i noticed a musty smell lingering inside. It was unpleasant.
0 Helpful
Anthony from Australia
Single
Deluxe Twin Room Harbour View
3 nights in November 2025
|
Reviewed:December 18, 2025
7/10
short walkmetro stationsufficient suppliessuper helpfulstaffsoft pillowsmall roomold carpet
The MTR station is just a short walk away. This made getting around easy. My room had sufficient supplies. I didn't need to bring much. The staff was super helpful.!!
The pillows were too soft. It was hard to sleep. The room seemed small and old. I did not expect an old carpet. The price was too high.
0 Helpful
David from United States
Single
Club Suite
3 nights in November 2025
|
Reviewed:December 01, 2025
6/10

acceptable location, outdated bathroom

mtr stationeasy accessdated bathroomhotel updating
the hotel is near the mtr station making it easy to get around
the bathroom was very dated i expected better for the price i paid the room needed some updating to match the rest of the hotel
0 Helpful
Monika from Germany
Family with children
deluxe twin room harbour view
4 nights in June 2025
|
Reviewed:September 12, 2025
8.6/10

convenient stay by the mtr

mtr stationconnecting doorhelpful receptionistold carpet
The mtr station is very close. Station exit is diagonally opposite the hotel entrance. the rooms has connecting door, good if you traveling with family. receptionists are helpful and assisted with restaurant reservations. ah fei from housekeeping provide warm and friendly service.
i got a room that it was quite shabby and run down. i did not expect old carpet and a shower curtain for this price. the staff was friendly but did not offer any discount or compensation.
Location
9/10
the location is advantageous because it is near the mtr hku station. access to ngong ping, disneyland and victoria peak is easy from this spot. the subway is beside the hotel, very handy.
Service
9/10
staff is friendly and helpful with restaurant reservations. benjamin's customer service was excellent, he provided care and good explanations. the housekeeping team shows warmth and friendly disposition.
Facilities
8/10
the hotel provides groceries and mom and pop restaurants closeby, great for quick needs. i know the amenities are of good quality here. i feel like the hotel provides a satisfactory experience.
Dining
9/10
breakfast had very good options and great service. the café offers a convenient way to have breakfast. plenty of local eateries are nearby the hotel if you want options, also.
Rooms
8/10
the room provided enough space for a large luggage and two cabin-sized luggages. bathrooms are spacious and have enough space for skincare and makeup. some high floor rooms feature a beautiful sea view.
0 Helpful
|
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FAQs
About Jen Hong Kong By Shangri-La
What are the check-in and check-out times at Jen Hong Kong By Shangri-La?
Check-in is at 15:00 and check-out is by 12:00.
Is there parking available at Jen Hong Kong By Shangri-La?
Private parking is available on-site for 350 HKD per day, with reservations needed.
What dining options are available at Jen Hong Kong By Shangri-La?
The on-site restaurant, Café Malacca, specializes in Malaysian and Singaporean cuisine.
Are there any recreational amenities at Jen Hong Kong By Shangri-La?
Guests can enjoy a 16-metre rooftop pool and a fully-equipped fitness center.
How far is Jen Hong Kong By Shangri-La from the nearest metro station?
The hotel is located just 250 m from HKU MTR Station.
What type of internet access is available at Jen Hong Kong By Shangri-La?
Free Wi-Fi is available throughout the property.
Can guests enjoy breakfast at Jen Hong Kong By Shangri-La?
Breakfast is available for an additional charge of 238 HKD.
What services does Jen Hong Kong By Shangri-La provide for families?
Babysitting and child services are available for families staying at the hotel.
What attractions are near Jen Hong Kong By Shangri-La?
Nearby attractions include Victoria Harbour and Hong Kong-Macau Ferry Terminal, both within 2 km.
What room amenities does Jen Hong Kong By Shangri-La offer?
Rooms include a flat-screen TV, air conditioning, and an attached bathroom with a bathtub or shower.
How far is Jen Hong Kong By Shangri-La from Hong Kong International Airport?
The hotel is located 30 minutes from Hong Kong International Airport.
Does Jen Hong Kong By Shangri-La provide business facilities?
The hotel features a business center equipped with broadband internet access.

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