What are the check-in and check-out times at Jen Hong Kong By Shangri-La?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
Jen Hong Kong By Shangri-La – Hotel near airport in Hong Kong
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Key details
Hotel overview and key features
508 Queen'S Road West, Western District,
Hong Kong,
China,
Guangdong
- Near Victoria Harbour
Great
8.2
8.7
4.5
4.3
Loved by Jen Hong Kong By Shangri-La guests
"The rooftop pool although small was a lovely touch."
"My deluxe harbour view room located at 22/F, which is spacious, bright and clean."
"Gym: must check out the gym on the 28th floor, fabulous views."
Amenities
Jen Hong Kong by Shangri-La offers a rooftop swimming pool and a 24-hour gym. Guests can enjoy access to the
Rooms
Well-appointed rooms at Jen Hong Kong are designed with functional comfort in mind. Each room provides breathtaking views of Victoria Harbour, allowing guests to appreciate the city's skyline. Select rooms include additional amenities for a more tailored experience.
Location
Situated in the Kowloon district, the hotel is conveniently located near key attractions and public transportation. It is within walking distance to the vibrant Nathan Road, which offers shopping and dining. Easy access to the MTR stations allows for seamless exploration of Hong Kong.
Family-Friendly Amenities
The hotel accommodates families with children by allowing complimentary buffet meals for two children aged six and under. When accompanied by a dine-in adult, children can enjoy diverse dining options at the all-day dining venues. This family-friendly policy adds value for guests traveling with young ones.
Dining
The hotel's all-day dining venues offer a variety of international cuisines to suit all tastes. Guests can savor both local and international dishes prepared by skilled chefs. The culinary offerings ensure satisfying dining experiences throughout the day.
Highlights
Location: Situated in the Kowloon district, conveniently located near key attractions
Family-Friendly Amenities: Complimentary buffet meals for two children aged six and under
Rooms: Well-appointed rooms with breathtaking views of Victoria Harbour
Dining: All-day dining venues offer diverse international options
“The hotel benefits from its location in Hong Kong's Western District, close to the HKU MTR station. I think that the Malaysian and Singaporean cuisine offered at Café Malacca is a standout feature. Also, the rooftop pool offers striking views.”
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Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
Harbourscape Twin Bed
2 persons
230 sq. feet
2 Single beds
Shower
Air conditioning
room details
Superior Twin Room City View
2 persons
230 sq. feet
2 Single beds
Shower
Air conditioning
room details
Cityscape King Bed
2 persons
230 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Mountain Club Twin Bed
2 persons
230 sq. feet
2 Single beds
Shower
Air conditioning
room details
Show all roomsLess
Prices and Availability
Check availability and prices for your travel dates right now!
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Room service
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Café Malacca invites guests to savor the vibrant flavors of Malaysian and Singaporean cuisine in a family-friendly, modern setting. Whether dining with loved ones or relaxing after a day of exploration, this restaurant offers a delightful culinary escape that embraces the essence of street-style dishes.
Location info
508 Queen'S Road West, Western District,
Hong Kong,
China,
Guangdong
Map view
508 Queen'S Road West, Western District,
Hong Kong,
China,
Guangdong
City landmarks
Landmark
Victoria Peak
2.1
mi
Landmark
Lo Pan Temple
2100 ft
Landmark
Man Mo Temple
1.1
mi
Landmark
Western Market
1.1
mi
Gallery
University Museum and Art Gallery The University of Hong Kong
3900 ft
Botanical Garden
Hong Kong Zoological and Botanical Gardens
1.5
mi
Park
Sun Yat Sen Memorial Park
4500 ft
Synagogue
Ohel Leah Synagogue
1.1
mi
Landmark
Government House
1.5
mi
University
The University of Hong Kong
2500 ft
Church
Hong Kong Catholic Cathedral of the Immaculate Conception
1.3
mi
Church
Catholic Bethanie
2500 ft
Gallery
Madame Tussauds Hong Kong
1.4
mi
Museum
Hong Kong Museum of Medical Sciences
1.4
mi
Landmark
Central-Mid-Levels Escalators
1.3
mi
Landmark
SoHo
4900 ft
Landmark
MTR Sheung Wan
1.0
mi
Landmark
PMQ
1.3
mi
Museum
Dr Sun Yat-sen Museum
1.2
mi
Church
St. John's Cathedral
1.7
mi
Landmark
Lan Kwai Fong
1.4
mi
Gallery
Bamboo Scenes
2200 ft
Landmark
The Cenotaph
1.7
mi
Park
Hong Kong Park
1.8
mi
Harbour
Hong Kong Macau Ferry Terminal
1.3
mi
Landmark
The Center
1.3
mi
Square
Statue Square
1.6
mi
Landmark
Wan Chai Heritage Trail
3900 ft
Mall
Landmark
1.5
mi
Nearby
Shopping Area
The Westwood
1300 ft
Restaurants
Treasure Lake Seafood Restaurant
200 ft
Hill Road
No Milkshake No Life
400 ft
31-37 Hill Road Shop A
Hey Hey Kitchen
300 ft
Shop D
Cellar Door Wine & Tapas Bar
500 ft
G/F
Artisan room
700 ft
G/F
Jiang's Hunan chef
600 ft
G/F
Meeting Point Restaurant & Bar
500 ft
Shop 15-22
The Big Bite Flame Grill
900 ft
G/F
Teakha
1100 ft
G/F
Explore Hong Kong
Local Highlights
Lo Pan Temple
8 minutes' walk
Lo Pan Temple showcases intricate decorations and is dedicated to the patron of Chinese carpenters, offering an insightful cultural experience.
Man Mo Temple
20 minutes' walk
Man Mo Temple is a historic site honoring the gods of literature and war, well-known for its captivating incense coils and serene ambiance.
Western Market
20 minutes' walk
Western Market is a charming Edwardian structure known for its local shops and cultural food stalls, making it a delightful shopping experience.
Victoria Peak
40 minutes' walk
Victoria Peak offers stunning panoramic views of Hong Kong, accessible via a scenic hike, perfect for photography and nature lovers.
Treasure Lake Seafood Restaurant
1 minute' walk
This restaurant features a seafood-centric menu with fresh catches daily, enjoyed in a casual setting, perfect for family dining.
Cellar Door Wine & Tapas Bar
2 minutes' walk
Cellar Door offers an inviting ambiance with an extensive wine selection and delectable tapas, ideal for couples and social gatherings.
Hey Hey Kitchen
1 minute' walk
A cozy dining spot featuring local specialties and international dishes, with a friendly atmosphere suitable for casual dining.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site (reservation might be needed) at HKD 350 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of HKD 238 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean
Year renovated:
2008
Number of floors:
28
Number of rooms:
179
Former name
Traders Hotel, Hong Kong
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show moreShow less
Pros
Convenient location
Exceptional service
Room design
Easy MTR access
Cons
Stained furniture
Shower facilities
Guest reviewsbased on 741 reviews
Christian from Germany
Family with children
Superior Twin Room City View
3 nights in November 2025
|
Reviewed:January 11, 2026
9/10
helpful laundryconvenient locationbasic amenities
The hotel has a same-day laundry service , and this was very helpful. The location is next to the HKU MTR station , and that makes it easy to travel around the island. There were basic amenities available in my room , a superior twin room city view.
The hotel is located in a busy area , so it can be challenging to find a clear pick-up spot when arriving by car.
0 Helpful
Christoph from Germany
Single
Club Suite
4 nights in November 2025
|
Reviewed:December 20, 2025
6/10
adequate location, SOME Disappointments
close mtroutdated roommusty smell
the hotel sits very close to the mtr station, a plus.
My room was quite tired and outdated. The photos online made it look more modern. the bathroom design felt strange too. You basically walk through it to get to the rest of the room. i noticed a musty smell lingering inside. It was unpleasant.
0 Helpful
Anthony from Australia
Single
Deluxe Twin Room Harbour View
3 nights in November 2025
|
Reviewed:December 18, 2025
7/10
short walkmetro stationsufficient suppliessuper helpfulstaffsoft pillowsmall roomold carpet
The MTR station is just a short walk away. This made getting around easy. My room had sufficient supplies. I didn't need to bring much. The staff was super helpful.!!
The pillows were too soft. It was hard to sleep. The room seemed small and old. I did not expect an old carpet. The price was too high.
0 Helpful
David from United States
Single
Club Suite
3 nights in November 2025
|
Reviewed:December 01, 2025
6/10
acceptable location, outdated bathroom
mtr stationeasy accessdated bathroomhotel updating
the hotel is near the mtr station making it easy to get around
the bathroom was very dated i expected better for the price i paid the room needed some updating to match the rest of the hotel
0 Helpful
Monika from Germany
Family with children
deluxe twin room harbour view
4 nights in June 2025
|
Reviewed:September 12, 2025
8.6/10
convenient stay by the mtr
mtr stationconnecting doorhelpful receptionistold carpet
The mtr station is very close. Station exit is diagonally opposite the hotel entrance. the rooms has connecting door, good if you traveling with family. receptionists are helpful and assisted with restaurant reservations. ah fei from housekeeping provide warm and friendly service.
i got a room that it was quite shabby and run down. i did not expect old carpet and a shower curtain for this price. the staff was friendly but did not offer any discount or compensation.
Location
9/10
the location is advantageous because it is near the mtr hku station. access to ngong ping, disneyland and victoria peak is easy from this spot. the subway is beside the hotel, very handy.
Service
9/10
staff is friendly and helpful with restaurant reservations. benjamin's customer service was excellent, he provided care and good explanations. the housekeeping team shows warmth and friendly disposition.
Facilities
8/10
the hotel provides groceries and mom and pop restaurants closeby, great for quick needs. i know the amenities are of good quality here. i feel like the hotel provides a satisfactory experience.
Dining
9/10
breakfast had very good options and great service. the café offers a convenient way to have breakfast. plenty of local eateries are nearby the hotel if you want options, also.
Rooms
8/10
the room provided enough space for a large luggage and two cabin-sized luggages. bathrooms are spacious and have enough space for skincare and makeup. some high floor rooms feature a beautiful sea view.
0 Helpful
|
FAQs
About Jen Hong Kong By Shangri-La
Is there parking available at Jen Hong Kong By Shangri-La?
Private parking is available on-site for 350 HKD per day, with reservations needed.
What dining options are available at Jen Hong Kong By Shangri-La?
The on-site restaurant, Café Malacca, specializes in Malaysian and Singaporean cuisine.
Are there any recreational amenities at Jen Hong Kong By Shangri-La?
Guests can enjoy a 16-metre rooftop pool and a fully-equipped fitness center.
How far is Jen Hong Kong By Shangri-La from the nearest metro station?
The hotel is located just 250 m from HKU MTR Station.
What type of internet access is available at Jen Hong Kong By Shangri-La?
Free Wi-Fi is available throughout the property.
Can guests enjoy breakfast at Jen Hong Kong By Shangri-La?
Breakfast is available for an additional charge of 238 HKD.
What services does Jen Hong Kong By Shangri-La provide for families?
Babysitting and child services are available for families staying at the hotel.
What attractions are near Jen Hong Kong By Shangri-La?
Nearby attractions include Victoria Harbour and Hong Kong-Macau Ferry Terminal, both within 2 km.
What room amenities does Jen Hong Kong By Shangri-La offer?
Rooms include a flat-screen TV, air conditioning, and an attached bathroom with a bathtub or shower.
How far is Jen Hong Kong By Shangri-La from Hong Kong International Airport?
The hotel is located 30 minutes from Hong Kong International Airport.
Does Jen Hong Kong By Shangri-La provide business facilities?
The hotel features a business center equipped with broadband internet access.
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